GroundWork Monitor Connector to BMC PATROL Enterprise Manager
The GroundWork Monitor Connector to BMC PEM enables events in BMC PEM to be automatically created from alarms or individual monitoring events within GroundWork Monitor. Events in BMC PEM are populated with GroundWork Monitor data, including device and last message information.
Benefits
Integrating GroundWork Monitor with BMC PEM enhances your monitoring capability while allowing you to maintain your current console solution. This assures that the investment made in your current console is not lost, that workflows are retained, and that you avoid the cost of retraining call center personnel.
You can also define business rules in BMC PEM that combine BMC-managed metadata with information contained in GroundWork Monitor generated events.
How It Works
The GroundWork Monitor Connector passes alarms and individual monitoring events to BMC PEM when they are generated on the GroundWork system.
The Connector communicates with BMC PEM using a TCP socket connection to the PEM multi-listener. Business rules are applied using BMC PEM message processor definitions when each event is processed by the connector.
Requirement
Connectivity between GroundWork Monitor server and BMC PEM server using a fixed TCP port.
The GroundWork Monitor Connector to BMC PEM enables events in BMC PEM to be automatically created from alarms or individual monitoring events within GroundWork Monitor. Events in BMC PEM are populated with GroundWork Monitor data, including device and last message information.
Benefits
Integrating GroundWork Monitor with BMC PEM enhances your monitoring capability while allowing you to maintain your current console solution. This assures that the investment made in your current console is not lost, that workflows are retained, and that you avoid the cost of retraining call center personnel.
You can also define business rules in BMC PEM that combine BMC-managed metadata with information contained in GroundWork Monitor generated events.
How It Works
The GroundWork Monitor Connector passes alarms and individual monitoring events to BMC PEM when they are generated on the GroundWork system.
The Connector communicates with BMC PEM using a TCP socket connection to the PEM multi-listener. Business rules are applied using BMC PEM message processor definitions when each event is processed by the connector.
Requirement
Connectivity between GroundWork Monitor server and BMC PEM server using a fixed TCP port.